“Today Lattice is making AI historical past,” CEO Sarah Franklin wrote in a July ninth weblog submit. “We would be the first to give digital employees official worker data in Lattice. Digital employees will probably be securely onboarded, skilled, and assigned targets, efficiency metrics, applicable methods entry, and even a supervisor. Just as any particular person could be.”On July twelfth, after a really predictable backlash, Lattice posted an replace saying it “won’t additional pursue digital employees within the product.”Here’s a pattern of the responses to Lattice’s unique announcement:Franklin’s unique submit did acknowledge that there are questions on what it means to combine an AI employee into processes for managing actual people. And Franklin has posted feedback on LinkedIn to clarify Lattice’s fascinated with the characteristic. “I’m not advocating for the personification of AI,” Franklin mentioned in a single. There are many firms exploring the concept of digital employees — Franklin’s weblog submit pointed to Cognition AI’s Devin software program engineer and Qualified’s Piper AI gross sales consultant. It seems Lattice was making an attempt to reply to these kinds of AI bots, however its try backfired, particularly among the many people who may care about it probably the most.Lattice didn’t reply to a request for remark.
https://www.theverge.com/2024/7/15/24199054/lattice-digital-workers-ai
Lattice tried to treat AI bots like people — it didn’t go over well
