13 percent of AI chat bot users in the US just want to talk

13 percent of AI chat bot users in the US just want to talk

Most individuals proceed to use AI applications resembling ChatGPT, Bing, and Google Bard for mundane duties like web searches and textual content modifying. But of the roughly 103 million US adults turning to generative chatbots in latest months, an estimated 13 percent often did it to merely “have a dialog with somebody.” 

New nationwide surveys from Consumer Reports discover how and why individuals are interacting with the more and more influential expertise.

[Related: Humans actually wrote that fake George Carlin ‘AI’ routine.]

According to the August 2023 survey outcomes launched on January 30, a overwhelming majority of Americans (69 percent) both didn’t commonly make the most of AI chat applications in any memorable approach, or didn’t use them in any respect inside the earlier three months. Those that did, nevertheless, overwhelmingly opted to discover OpenAI’s ChatGPT—considerably unsurprising, given the firm’s continued business dominance. With 19 percent of respondents, ChatGPT utilization was greater than triple that of Bing AI, in addition to almost 5 instances extra well-liked than Google Bard.

Most AI users requested their applications to conduct commonplace duties, resembling answering questions in lieu of a conventional search engine, writing content material, summarizing longer texts, and providing concepts for work or college assignments. Despite generative AI’s relative purported energy at creating and modifying pc code, just 10 percent of these surveyed recounted utilizing the expertise to achieve this—three percent lower than the quantity of contributors who used it to strike up a dialog.

The need for idle dialog with another person is an especially human, pure feeling. Despite chatbots probably presenting a fast repair for some of these surveyed by Consumer Reports, nevertheless, there are already indicators that it’s not essentially the healthiest of habits.

As AI turns into extra ubiquitous and naturalistic, many business critics have voiced issues a few doubtlessly rising quantity of individuals turning to expertise as an alternative of human relationships. Numerous stories in latest months spotlight a rising market of AI bots explicitly marketed to an nearly completely male viewers as “digital girlfriends.” Meanwhile, numerous examples showcase males repeatedly participating in conduct with their digital companions that will be thought of abusive in the actual world.

Of course, it’s necessary to be aware merely placing the “chat” in “chatbot” to the take a look at isn’t in any approach regarding by itself. This is a shiny, new expertise, in spite of everything—one that’s being aggressively pushed inside a largely unregulated business. Extrapolating Consumer Reports’ survey outcomes, it’s unlikely that a big portion of the estimated 10.2 million Americans who just lately had a “dialog” with a chatbot are planning on placing a (digital) ring on it. Still, that’s quite a bit of individuals wanting to gab—roughly about as many as these visited with an AI chatbot for “no specific process, I just wished to see what it was like.”

https://www.popsci.com/technology/ai-chatbot-chatgpt-survey-talk/

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