Apex Launches Internal AI Powered Chatbot

Apex Fintech Solutions, the fintech for fintechs powering innovation and the way forward for digital wealth administration, at this time introduced AsokApex – a brand new inner AI powered chatbot. Integrated with Slack, AsokApex permits Apex workers to search out solutions to questions associated to inner sources, insurance policies, paperwork, and extra.
AsokApex gives workers with a faster, simpler and intuitive method to discover info, entry paperwork, and get solutions to questions based mostly on our inner documentation, bettering productiveness and streamlining inner processes whereas giving workers the chance to expertise the potential and energy of generative AI. AsokApex gives a framework for Apex to develop different AI bots to assist the enterprise in quite a few methods. AsokApex is a part of an Apex-wide drive to combine AI together with giant language fashions (LLM) and establish how AI can rework on a regular basis work, each for Apex workers and most significantly, shoppers. It has since impressed the event of over half a dozen new LLM powered assistants and bots that cowl a variety of performance together with API integration, methods monitoring and well being, account info.
“Everyone is speaking about AI however we wished to do one thing about it,” feedback Andy Lientz, Chief Technology Officer at Apex Fintech Solutions. “Apex has a tradition of at all times being on the forefront of latest applied sciences – so we empowered our folks throughout the agency to establish how AI may very well be utilized all through the enterprise, from our personal inner processes to instruments and merchandise that ultimately our shoppers will have the ability to use. AsokApex is the primary end result of this pursuit of fixed innovation.”
As an inner AI powered chatbot, AsokApex is:

An AI assistant for each worker – shortening the time somebody may spend on trying to find info, type, handbook or coverage
Accessing paperwork which are accessible on Apex’s intranet – however now made conversable by means of the chatbot
Integrated with Slack, making it instantly accessible for all of Apex’s workers

Bill Capuzzi, CEO at Apex Fintech Solutions, feedback, “What’s superb about AsokApex is that Apex workers constructed it for Apex workers. We recognized a necessity and solved it by harnessing the ability of generative AI. For instance, new workers are sometimes given a wide selection of knowledge and sources as a part of their onboarding course of. Now, workers can go to AsokApex to ask questions on one thing they may not keep in mind from the onboarding course of or shortly find a type they should fill in. This is simply an instance of how we consider AI goes to positively affect our workforce and our shoppers, by liberating up time, sources and power to give attention to creating worth.”


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