What will make GITEX Technology Week 2022 an necessary occasion to attend this 12 months?
The Middle East area is presently the proving floor for know-how and digital adoption. For organisations to embrace innovation at tempo and scale, they want options that make it quick and straightforward for them to delight their clients and workers. Unlike legacy SaaS software program, Freshworks builds such tech that works for everybody, making it straightforward for IT, customer support, gross sales, entrepreneurs and HR to do their job and delight their clients.
GITEX Global affords us the chance to have quite a few engagements with key trade stakeholders within the area over the course of simply 5 days. This will allow us to convey our price proposition to clients and prospects and in addition interact with the area’s thriving channel ecosystem.
Manish Mishra, Head for the Middle East and Africa at Freshworks
What are the explanations your organization is exhibiting at GITEX and what do you intention to obtain at the present?
Freshworks will as soon as once more take part at GITEX Global the place we’ll display our full suite of Customer Experience (CX) and Employee Experience (EX) merchandise. Among the important thing options that we are going to showcase are:
1. Freshdesk: This omnichannel assist resolution gives the quickest time-to-value, enabling extra significant conversations and the power to flip service brokers into buyer champions.
2. Freshchat: This resolution helps companies provide anytime, personalised conversational messaging powered by AI bots and human help throughout handy and acquainted chat channels.
3. Freshservice: This is a cloud-based IT Help Desk and repair administration resolution that allows organisations to simplify their IT operations. The resolution gives options that embody a ticketing system, a self-service portal and information base.
We are at Hall 5 / Stand H5-A10 at GITEX Global. Our Start-up Program crew is at sales space P-A46 at North Star.
Do come over and say hey! We would love to reply all of your questions in case you are a journalist and need to know extra about Freshworks.
What shall be your key message at this 12 months’s present?
Through our participation, we intend to display how the democratisation of IT can unlock the facility of innovation. Freshworks was born of its founder’s need to construct software program that individuals love to use as he couldn’t perceive why know-how had to be so difficult and costly – and why customers disliked utilizing the software program a lot.
The mission was and stays, to massively simplify enterprise software program, designing initially for the front-line person, then for the crew after which for the managers. This is a message that has resonated strongly with companies of all sizes and we now have little doubt this would be the case with attendees at GITEX Global.
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