PRESIDENT’S LETTER
Dear Shareholders,
2021 was a really beneficial 12 months for ASEE Group (together with Payten). The Group grew each organically and thru acquisitions, improved its profitability and expanded competence in lots of enterprise areas.
ASEE Group generated greater than EUR 250 million in gross sales revenues for 2021, attaining a rise by 9% in comparison with the earlier 12 months, whereas its working revenue improved by 22% and amounted to almost EUR 40 million. Our key income driver was Payten Group which recorded a 12% development in gross sales and likewise the very best enhance in working revenue, by as a lot as 34%.
Expansion – new markets, new competences
Pursuing our growth technique, in 2021 we efficiently carried out seven firm acquisitions due to which we elevated our experience, market share and expanded our portfolio with new merchandise and options within the following areas: synthetic intelligence and machine studying, e-Commerce options for on-line and cell shops and market platforms, digitization and enterprise course of administration, visitors administration and Smart City options, in addition to options for the telecommunications trade. In 2021, we additionally delivered natural development by conquering new markets with our current services and products. In Egypt, we participated within the digitization of a financial institution by implementing our answer Live Virtual Branch devoted for digital banks. In Portugal and Colombia, we launched a community of impartial cost terminals Monri, and in Kyrgyzstan, we commenced the implementation of our Nestpay answer ver. ACS 2.0 at Demir Kyrgyz financial institution.
Digital transformation and consolidation
Last 12 months, we continued to look at the elevated demand for options that help banks within the digital transformation course of. This gave us upward momentum in gross sales and implementations of our proprietary Digital Origination answer for providing financial institution services and products on-line, in addition to safety options. The area of Central and EasteEurope noticed the continuation of consolidation processes within the banking sector, the place we offered technological help, amongst others, for the mergers of NLB Montenegro with Komercijalna Banka MNE, NLB Serbia with Komercijalna Banka, Raiffeisen banka Srbije with Credit Agricole, or Eurobank with Direktna Banka, and on the a part of Payten, our subsidiary Chip Card accomplished complete consolidation of the cardboard processing enterprise within the merger of OTP with Vojvodanska banka. Moreover, one of many main tasks within the Banking Solutions phase was the implementation of a core banking system for Halkbank in Serbia.
Improving effectivity
In the Dedicated Solutions phase, we managed to each increase the dimensions of our operations and enhance their effectivity. We signed extra contracts to promote our proprietary options, resembling BPM, Live, ABC, and Fidelity. For instance, along with the above-talked about implementation of Live Virtual Branch for a financial institution in Egypt, Anadolubank primarily based in Turkey selected the ASEE Live Digital Customer Onboarding answer, Ziraat Participation Bank selected our Fidelity Asset Management answer, whereas our ABC answer that gives help in enterprise course of administration was delivered for public administration shoppers in Serbia such because the Ministry of Finance, Pension Fund, Health Insurance Institution, and the Ministry of Social Affairs and Employment. Furthermore, it’s price noting that we’ve upgraded our ABC platform with AI instruments due to the acquisition of Things Solver, an organization specialised in synthetic intelligence and machine studying. We are working to combine AI and ML instruments into our different strategic merchandise.
Dynamic development in e-Commerce
Within our Payten operations, the most important income development in 2021 was recorded within the enterprise line coping with upkeep of POS terminals (by as a lot as EUR 4.4 million) and in e-Commerce. The pandemic interval created beneficial situations for the event of e-Commerce. This translated into sturdy monetary outcomes of our on-line funds division in 2021, throughout which Payten processed greater than 1.2 billion transactions. Also a big enhance of 130% was achieved by the enterprise line chargeable for gross sales to retailers, together with the impartial community of POS terminals (IPD) and digital money registers (ECR). I consider that options for creating on-line and cell shops in addition to market platforms, that are complementary to our cost options and appeared in our product portfolio on account of current acquisitions, will contribute to additional development of the enterprise line devoted to non-monetary prospects.
Future outlook
In 2022, we are going to proceed the technique of development in recurring income and transactional enterprise, additional growing the share of our personal services and products within the gross sales construction of ASEE Group, and try to increase our enterprise each organically and thru acquisitions. We may even develop new merchandise and add state-of-the-artwork functionalities to our current options, particularly using the potential of synthetic intelligence and machine studying instruments. In addition to implementing our growth plans, we may even make steady efforts to enhance the effectivity of our operations.
Finally, I want to thank our staff, prospects and companions for a particularly profitable 12 months of 2021. I invite you to learn the Management Report on Operations of ASEE Group the place you will discover extra particulars about our accomplishments in 2021 and plans for the longer term.
Piotr Jeleński,
CEO of Asseco South EasteEurope S.A.
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